enterprise consultancy · alternative
A Cognigy alternative for businesses that need custom AI automation, not a SaaS.
Cognigy is enterprise conversational ai platform for contact centers + customer service. Solidus designs and builds the entire custom AI automation network around your business — productized engagements starting at $4,500.
What is Cognigy?
Enterprise conversational AI platform for contact centers + customer service.
Positioned for: Enterprise contact-center teams deploying voice + chat AI at scale.
Where Cognigy wins
- ✓Mature voice + chat agent platform
- ✓Strong contact-center integration (Genesys, Cisco, etc.)
- ✓Industry expertise in regulated verticals
Where Solidus wins
- ✓Conversational-AI vertical — narrow use case
- ✓Enterprise sales motion + annual contracts
- ✓Built for established contact-center teams, not modern ops
The honest read
Cognigy is right for an enterprise contact-center modernization. Solidus is right for any modern operator (across functions, not just support) who wants AI automation shipped fast at SMB/mid-market price points.
Start with the $4,500 audit.
Pay, fill an intake, get a Claude Opus-written strategic roadmap inside a week. No sales call required.
Questions
How is Solidus different from Cognigy?+
Cognigy is right for an enterprise contact-center modernization. Solidus is right for any modern operator (across functions, not just support) who wants AI automation shipped fast at SMB/mid-market price points.
Is Cognigy ever the right answer?+
Yes — when enterprise contact-center teams deploying voice + chat ai at scale.. Mature voice + chat agent platform Strong contact-center integration (Genesys, Cisco, etc.). For everyone else, owned custom AI automation tends to be a better fit at the price points we operate at.
What does Solidus cost vs Cognigy?+
Solidus offers productized engagements: $4,500 for an Audit + Roadmap, $25,000 for a Single-Workflow Build, $75,000-$150,000 for a Full Automation Network. Cognigy typically requires enterprise-scale annual contracts.